The Booklet of Guidelines Digital Inclusion of Women from Refugee and Migrant Backgrounds into the Technology Workforce is the main reference for the mentoring, coaching, and training activities. This booklet is designed to support organisations in implementing digital skills programs in the communities they are serving.

Guidelines for Mentorship, Coaching and Training provide guidance to Trainers, Coaches and Mentors on how to deliver social and labour market inclusion training activities. This guide offers the base for the training activities in all countries to be delivered based on this agreed document and hence consistent throughout Europe.

Download Guidelines for Mentorship, Coaching and Training

What can you find in the Booklet?


for working with the specific vulnerable target group of migrant women


to use during the mentoring and coaching sessions and hints on how to face specific challenges due to cultural and diversity constraints


on the duration of mentoring and coaching sessions (M&C) as well as information about possible contents and topics

First overview

of the main roles in demand in the digital job market in Europe (references will be taken from several reports with the help of those issued by the Cisco Networking Academy)